Remote Operations management Jobs · Business Operations

• Act as an operational partner to business leadership, supporting planning, goal-setting, and business reviews.
• Establish and maintain the business operating cadence, ensuring priorities and performance metrics are tracked.
• Automate manual processes using AI tools and integrations to improve efficiency and scalability.

Payward Services is a partner company operating in the cryptocurrency and financial infrastructure space, supporting trading, payments, funding, and digital asset services. The company is scaling its global operations across Sales, Finance, Product, Engineering, Legal, and Compliance teams.

• Design realistic, multi-step business operations tasks with objective grading criteria.
• Build tasks that require judgment, using supporting materials like spreadsheets and process documentation.
• Deliver approved tasks on schedule and at the required quality level.

• Lead a portfolio of strategic programs to grow and scale Thumbtack's partnerships business.
• Build and scale new business capabilities and operating processes from concept to launch.
• Own measurable business outcomes and shape strategy through analytical insight.

Thumbtack is an app that helps millions of people care for their homes with personalized guidance, AI tools, and a hiring marketplace. It has a community of 300,000 local service businesses and a collaborative, impact-driven culture.

• Own the end-to-end driverless operating model across Life of a Load, defining workflows, handoffs, and responsibilities for Waabi, customers, and partners.
• Define commercial requirements and roadmap for Mission Control, including remote assistance, exception handling, and off-nominal response protocols.
• Scale roadside services, recovery, and customer service experience to make driverless trucking a reliable, economically viable commercial service.

Waabi is a leader in Physical AI, developing autonomous transportation technology for commercial trucks and robotaxis. The company is growing quickly with offices in Toronto, San Francisco, Dallas, and Pittsburgh, and fosters an innovative, collaborative culture.

• Lead the affiliate business unit strategy and execution, reporting directly to the CEO.
• Drive network growth, retention, and affiliate advocacy across the global community.
• Manage operations, budgets, and team development to improve unit economics and reduce friction.

CrossFit is a fitness company that develops and licenses its fitness program to independent affiliate gyms worldwide. It is committed to serving and empowering the global CrossFit affiliate community through operational excellence and affiliate-first leadership.

• Partner with department leaders to map cross-functional workflows and design scalable operational processes.
• Author and maintain clear SOPs and a centralized knowledge base for company policies.
• Drive continuous improvement, compliance monitoring, and operational efficiency across all teams.

Motion delivers world-class solutions and operational excellence for the data center industry. As a fast-growing company, Motion has a high-performing executive team committed to impact, transparency, and excellence.

• Own day-to-day business operations for FBO and HYSA deposit products, monitoring product health, risks, and operational KPIs.
• Act as the primary operational point of contact for bank partners, processors, and cross-functional stakeholders, ensuring delivery and alignment.
• Build and refine operational procedures across compliance, escheatment, customer support, and exception handling while solving complex operational problems.

Rocket Money is a fintech company whose mission is to meaningfully improve the financial prosperity of millions of people by helping them understand, optimize, and grow their money. The company fosters a mission-driven, collaborative culture and offers competitive benefits such as unlimited PTO, 401k matching, and learning opportunities.

• Lead the operational integration and alignment of Technical, Renewal, and Post-Sales functions.
• Establish unified operational frameworks, standardized handoff protocols, and shared cadence routines.
• Drive operational efficiencies aligned to KPIs like Net Retention Rate, On-Time renewals, and POV win-rate.

Wiz is a cloud security company that enables teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single context. It is one of the fastest-growing startups, trusted by over 65% of the Fortune 100, and now powered by Google, with a culture that values world-class talent.

• Own end-to-end operational delivery of corporate and public training programs, from sales handoff to client follow-up.
• Use performance data to monitor business health, identify trends, and recommend actions to improve financial performance and efficiency.
• Develop and implement scalable processes, systems, and operating rhythms to support growth and ensure reliable delivery.

Kotter helps organizations turn strategy into results through consulting and training. The company fosters a collaborative culture and focuses on change leadership.

• Own financial operations: accounts payable/receivable, client invoicing, vendor payments, expense reconciliation, budgeting, and cash flow forecasting.
• Manage contracts and compliance: review and redline client/vendor agreements, NDAs, identify risks, and coordinate negotiations.
• Oversee people operations: employee and contractor onboarding/offboarding, documentation, policies, and vendor management.

Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands and stories that fuel their growth. We're one of the fastest-growing studios, and we're looking for ambitious people who want to help build the company with us.